1. Overview
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Tilbakelent.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- browser type
- IP address
- time zone
- cookies installed on your device
Additionally, as you browse the site, we collect information about:
- pages viewed
- products viewed
- referring websites
- interactions with the site
Personal Information
When you make a purchase or attempt to make a purchase, we collect:
- name
- billing address
- shipping address
- payment details (processed securely via third-party providers)
- email address
- phone number
3. How We Use Your Information
We use your information to:
- process and fulfill orders
- communicate with you
- provide customer support
- screen orders for potential risk or fraud
- improve our website and user experience
- send marketing emails (only if you opt in)
4. Sharing Your Information
We share your information with trusted third parties to help us operate our business, including:
- payment processors (e.g. Stripe, PayPal)
- shipping providers
- analytics tools (e.g. Google Analytics)
We may also share your information to comply with legal obligations or to protect our rights.
5. Cookies
We use cookies to improve your browsing experience.
Cookies help us:
- remember your preferences
- understand user behavior
- optimize our website
You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- access your personal data
- correct or update your data
- request deletion of your data
- restrict or object to processing
- request data portability
To exercise any of these rights, please contact us at:
7. Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
8. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
All payments are processed securely through trusted third-party providers.
9. Third-Party Services
We may use third-party services that have their own privacy policies.
We recommend reviewing those policies for more information on how your data is handled.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Changes will take effect immediately upon being published on this page.
11. Contact
For more information about our privacy practices, or if you have questions, please contact us:
Email: tilbakelent@gmail.com
Country of operation: Netherlands